Step 2: Once inside the group, select “Import” from the top right-hand corner. Or, add onto an existing group by selecting that group: Step 1: Create a new group by selecting the (+) button directly to the right of the “New Contact” button. You can easily create a new contact group, or add to an existing group, by importing a CSV or Salesforce contact list. If you made changes to your Google Contact Groups, you can re-sync contacts from Google Contacts to Mixmax. To get you started, we've already imported your Google Contact Groups - you'll see them in your contact groups in the Mixmax dashboard. The email addresses can be separated by spaces or commas. You can add multiple contacts at once by pasting a list of email addresses into the Search contacts box. You can share contact groups with others, so your Workspace or your Group can easily keep everyone in the loop. You can edit existing groups from your contacts page and also create a new contact group by clicking on the folder icon as seen below: If you are a big company there are probably better solutions ( according to Mixmax reviews online, only 2% of Mixmax’s customers are enterprises vs 6% of some other Mixmax alternatives).Contact groups make it easy to email the same group of people over and over. If you are a marketer or a sales person of a small or medium business who uses Gmail (Gsuite), and you do a lot of email outreach like I am, then defiantly yes. I think responding faster to EU customers will improve their customer support experience. They response within 4-5 hours if I contact during central or pacific time, but if I reach out in EU time zone it could take 13 hours (from looking at their support employees on Linkedin, they are all based on the US, west coast or Central). They don’t force me to browse through all their articles before getting to the contact form. I have had several interactions with Mixmax’s support team, all have been pretty good. This is removed permanently when you upgrade.
#Mixmax contact free#
The free plan has a “sent with Mixmax” with any email you compose. For example, sending a sequence when a new project is submitted on Spectroomz would help me save time. The growth plan have such an option, but they also need to hack it (see here). I wish Mixmax would have Zapier integrations available for the Small Biz users plan. ConvertKit and Aweber might also serve as an alternative, but they aren’t a Gmail add-on. However, they do have mobile integration, which looks very interesting.Īdditional alternatives - Hubspot, Gmass, Superhuman (there is a lot of buzz around them) and Mailtrack are all compared to Mixmax frequently. I feel their pricing plans are less friendly to small businesses/young startups (free, $49-$59, $129-$159). It looks like they have less features (I saw a mail merge feature, where you can send mess, yet personalised emails, but I didn’t see a sequence option). Possible explanations are that Mixmax’s website is more appealing (although the features are generally very similar to Yesware’s) or Mixmax’s users act as better ambassadors so the potential new users are more ‘cooked’ and bounce less. One interesting insight from looking at both websites, is that Yesware’s bounce rate is 71.9% (according to SimilarWeb) while Mixmax’s is 46%. In addition to Gmail integration, they have an Outlook integration together with many of the other features Mixmax offers. Yesware - Yesware is definitely a strong competition to Mixmax. The most common alternatives to Mixmax are:īoomerang - Mixmax is an extremely rich product, but if you are looking mainly for email tracking, this would be cheaper than Mixmax.
I find the tracker useful when you are not over-analyzing it. Third, you get to see statistics of your employees and work with anyone who needs to improve.
#Mixmax contact download#
You can download the activity to a CSV file and sort and filter it as you wish. Second, when it comes to email marketing, you can create different email templates based on engagement with previous emails. First, if you send extra important emails, you can get an indication of the recipient’s interest with your offer and act on it (sending a followup emails which for some recipients will look like magic since they ‘just thought about your offer’). Seeing the total activity is useful for several reasons.
In the screenshot below you can see (from left to right) the last time the recipient engaged with the email, who was it (in the example you see ‘there’ since I didn’t know the recipient’s name), who sent it (you can see your team’s performance), the subject line and the total activity so far (opens, clicks, downloads). Like with any other marketing channel (such as Facebook, Instagram, Google, etc.), I want to track my results and optimize. I send lots of emails and I want to know how effective they are.
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